Stop and Restart the Core Service

When you are troubleshooting, one of the first fixes to try is to stop and restart the GeocortexCore Service that runs Geocortex Core. You can stop and restart the service from either Task Manager or Services in Administrative Tools in the Control Panel.

To stop the Core Service:

  1. Do one of the following:

    • In Windows, open Control Panel | Administrative Tools and double-click Services.

    • On the keyboard, press Ctrl-Alt-Delete, click Task Manager, and select the Services tab.

  2. In the list of services, find the Geocortex Core Service, right-click on it, and then select Stop.

    Wait until the status changes to Stopped.

To restart Core Services:

  1. Do one of the following:

    • In Windows, open Control Panel | Administrative Tools and double-click Services.

    • On the keyboard, press Ctrl-Alt-Delete, click Task Manager, and select the Services tab.

  2. In the list of services, find Geocortex Core, right-click on it, and then select Restart.