Content Area

The Content Area displays data about your GIS infrastructure based on the item you select in the Sidebar. When you click on the title of a resource in the Sidebar, the data about that resource displays in the Content Area in a series of panels.

The Content Panels differ depending on the type of data they display, for example, some panels are tables while others are charts of various kinds like Heat Maps, Pie, Line, or Bar charts. A few panels are information summaries. In most of the panels there are multiple ways to interact with the data including active links, tips, filters, and labels.

Content panels of different data types

Legend/Filter

The Legend at the top of the Trends tab appears when you select certain resources in the Sidebar. The number of items that appear in the Legend depend on the number of those components you have in your GIS infrastructure.

The colors in the legend correspond to colors in the charts about each resource, for example, when you hover your cursor over the data in the usage chart, it shows you that there have been 54 requests to the Map 2 service and 52 requests to the Feature service.

The scrolling arrows indicate that there are more legend items that can't fit into the visible frame. You can click the arrows to scroll left or right to see those items.

You can expand or collapse the legend, which in this case is a list of services. The expanded view lists all the services in the legend, and the operations available for each service.

Expanded Legend

To filter out data about a particular item, click any of the sliders in the legend, or use the Deselect All and Select All buttons. The slider icon turns gray and the data about that item disappears from all the applicable content panels in the Content Area. The updated data makes it easy to see the effect that this particular item is having on the results.

In the area above the service icons, there are menu items for each service that list the operations available for each service. You can filter out the whole service or select specific operations to exclude from the data.

Request Filter

At times another filter option appears at the top of the Content Area. The Filter Analytics Requests remove Analytics requests from the data so it won't appear in the Content Panels. As part of the monitoring process, Analytics makes requests to services for information. These requests are automatically counted and appear in the data about those parts of your GIS system. To remove this data, click the slider.

Legends in Dashboard Mode

When you add a panel from Trends that has a dynamic legend/filter to the Dashboard, the legend transforms to a fixed legend.

When added to the Content Panel, the legend retains the ability to filter information. To exclude any of the data from the chart, click the legend items. To restore them, click the item again.

Dynamic Content Panels

Some Content Panels are dynamic—they are present or not present depending on whether an instance of specific software is present or not. For example, if Essentials or Portal are not present on a particular server, those Content Panels do not appear on the page.

Similarly, if there is more than one installation of an application or software on a server, the appearance of the Content Panel changes. If there is only one instance of the software on the server, the Content Panel displays as a Summary. If there is more than one instance of the software on the server, the Content Panel displays as a Table.

Content Panel Toolbar

In the top right corner of every content panel, there are tools to:

Read the In-App Help for the Panel

To open the panel in-app help:

  1. Click the Help icon in the top right corner of the panel.

    The in-app help explains the contents of the panel, and where applicable, how to interact with elements on the panel. It also offers suggestions for how you can use this information.

    In the Configuration section, in-app help exists for each tab, and each field and explains the function of that feature or setting, and where applicable, how to interact with it.

  2. Click away from the Help icon or click X to close the in-app help.

Export a Content Panel to a CSV File

To export a content panel to a CSV file:

The procedure describes one possible way to export to a CSV file. Depending on browser settings, the file may be saved automatically to a default folder, or open in an app or separate tab.

  1. Click the Export icon in the top right corner of the panel.

  2. In the Save As dialog, navigate to the folder where you want to save the CSV file.

  3. In the File Name box, type in the name you want to give the file.

  4. Click Save.

Add a Content Panel to a Dashboard

To add a Content Panel to a Dashboard:

You must create a Dashboard before you can add Content Panels to it.

  1. Click the Dashboard icon in the top right corner of the Content Panel.

  2. From the drop-down list, select the Dashboard you want to add the panel to.

    A confirmation message appears.

Table Panels

To interact with Table panels:

Do any of the following:

Filter Data in a Column

To filter data in a column:

The filter controls have a drop-down box of options and a box to type in or select your criteria.

  1. Click the menu icon , and then select Filter .

  2. If it is a word filter, from the Show Items with value that drop-down list, select one of the following:

    • Starts with: Filters on the characters that you type into the box.

    • Is equal to: Filters on an exact match of the word or characters you type into the box. For example, you would type in HTMLViewer to find that exact one.

    • Is not equal to: Excludes any items that are the same as the one you type into the box. For example, if you typed in silverlight, the column would update to show only HTML viewers.

    • Contains: Returns any items that contain the character or character sequence you type into the box. For example, if you type in HTM, only the viewers with those letters in the name would appear in the column.

    • Does not contain: Excludes any items with the characters or character sequence you type into the box. For example, if you type in HTM, any viewers with those letters in the name disappear from the column.

    • Ends with: Returns any names that end with the character or character sequence you type into the box. For example, if you had a viewer named HTML5, you could type in 5 and only that viewer would appear in the column.

  3. If it is a date filter, from the Show Items with value that drop-down list, select one of the following:

    • Is equal to: Lists any dates that match the exact date you select or type in.

    • Is not equal to: Lists any dates that are not the date you select or type in.

    • Is after or equal to: Lists any dates that are the same or later than the date you select or type in.

    • Is before or equal to: Lists any dates that are the same or earlier than the date you select or type in.

    • Is before: Lists any dates that are earlier than the date you select or type in.

  4. Do one of the following:

    • In a word filter, in the box, type the characters you want use to filter the data.

    • In a date filter, in the box, type in the date you want to filter by, or click the calendar icon and select the date.

  5. Click Filter.

    The table updates to show only the data about the items that meet your filter criteria.

Heat Maps

Heat maps show down times and peak times, as they indicate intensity. For example, the darker the green in a Peak Times heat map, the higher the number of requests were made to the application or server or service in a particular time period.

Historical information about when a resource was disabled is not accurately displayed for downtime heat maps. For example, when a resource was previously disabled, it's state is displayed as whatever state the resource was in before it was disabled.

To interact with heat maps:

  1. Do any of the following:

    • Date Picker: Use the Date Picker to select the exact days you want to see in the heat map.

    • Hours Per Day/Per Weekday: From the drop-down list, select whether to list data for all the days of the week, or only weekdays.

      Some heat maps do not have this drop-down list available.

    • Tooltip: Hover over any square in the heat map grid to see a summary of the data for that particular date and time.

      The date/time format that you see in Analytics is controlled by the settings in the browser you are using. If you want to change the date format settings, do so in your default browser.

    • Detailed Information: On some heat maps you can click a square in the heat map grid to see details about the data for that particular date and time.

Bar Charts

Bar charts show complex relationships between multiple items. The bar chart below shows the usage of multiple services on an ArcGIS Server, based on the number of requests made over a series of days. The screenshot is of this chart added to a Dashboard. When bar charts are added to a Dashboard, the breadcrumb at the top identifies its origin on the sidebar and the legend is added to the chart.

To interact with Bar charts:

  1. Do any of the following:

    • Tooltip: Hover over any bar in the Bar chart to see a summary of the information at that position on the bar. For example, the service that the requests were made on, the number of requests, and the date.

    • Day/Hour Dropdown: To change the data to show information by the hour rather than the day, click the drop-down list and select Hour. This drop-down may not be present if you have selected a single day.

      The options in this drop-down list change depending on the range of the dates in the Date Picker. The drop-down could be Day/Hour, Week/Day, Month/Week, or Year/Month.

      The Bar chart updates to show the data hourly.

    • Legend: The legend is also a filter. You can click any item in the legend to remove that data from the chart and click it again to add the data back. When data has been removed from the bar chart, those items are gray in the legend.

    • Drill-Down Link: When multiple days of data exist in a bar chart, the date at the bottom of the bar becomes a blue link that you can drill down to see more detailed information about that particular day. Any changes you made to the previous Bar chart carry forward to the new chart. For example, if you have excluded items from the legend, they are excluded from the day view.

Line Charts

Line charts show complex interactions between data elements over time. The Line chart below shows the duration of time people spent using three different applications over several days. The screen shot is of this chart added to a Dashboard so that the legend is added to the chart.

To interact with Line charts:

  1. Do any of the following:

    • Tooltip: Hover over the node of any line to see a summary of the information at that position on the line. For example, the Viewer, and the date and time of the session. A dotted line makes it easier to relate the node information to the date axis.

    • Average/Min/Max: To change the data to show minimum or maximum values rather than average data, select Min or Max from the drop-down list.

    • Day/Hour Dropdown: To change the data to show information by the hour rather than the day, click the drop-down list and select Hour. This drop-down may not be present if you have selected a single day.

      The options in this drop-down list change depending on the range of the dates in the Date Picker. The drop-down could be Day/Hour, Week/Day, Month/Week, or Year/Month.

    • Legend: To make a line more visible, hover over a legend item and the nodes of that item show solid color. The legend is also a filter. You can click any item in the legend to remove that data from the chart and click it again to add the data back. When data has been removed from the line chart, those items are gray in the legend.

    • Drill-Down Link: When multiple days of data exist in a Line chart, the dates at the bottom of the charts becomes a blue link that you can drill down to see more detailed information about that particular day. Any changes you made to the previous Line chart carry forward to the new chart. For example, if you have excluded items from the legend, they are excluded from the day view.

Mixed Panels

Table-Chart Interactions

Some content panels contain multiple panels, for example, a table, a bar chart and a pie chart. When there are multiple panel types, they sometimes interact with each other. For example, in the ArcGIS Online Item Summary panel, if you click a row in the table, the pie and bar charts update to show data about that row. You can Ctrl+click multiple rows in the table to re-sort and display the data about just the rows selected.

The Pie chart legend is a filter like the legend in other charts and you can use it to exclude information in order to focus on the remaining data. Click an item in the legend to exclude that data.

Some of the mixed Content Panels contain error or log messages in a Bar chart with a table. In some cases, the total number of errors in the Bar chart may not match the total listed in the table. The reason for the difference is that there is a cap of 500 messages on the table to prevent the table from becoming unwieldy.

To drill down and see detailed lists of error messages, click the date at the base of each bar column. Unless there are more than 500 messages for that particular day, you are likely to see all the error messages listed for a specific day.

Table-Table Interactions

In some cases, a Content Panel has more than one table in a single panel to give you increasing levels of detail. The extra table facilitates troubleshooting. For example, in the Status | Portals | ArcGIS Online | Web Map Availability panel, the first table contains a column listing the Offline Connections of web maps. If you click an item in the column, a second table appears with information about the connection status and services that contribute to the web map. Icons in the Connection Status column indicate the status of the connection between the service and the web map.