To prevent overloading the systems, you can set the maximum size for photos being sent to the command post from field personnel. You set the photo size in the AOP configuration files for Desktop, Handheld and Tablet.
The default installed location for these files is:C:\Program Files (x86)\Latitude Geographics\Geocortex Essentials\Default\REST Elements\Sites\AOP\Viewers\AOP_Viewer\VirtualDirectory\Resources\Config\Default
To set the maximum size of photos sent from the field:
Open the configuration file in a text editor, for example, Notepad ++.
Search for "moduleName": "AOP".
In the "sharePhotoMaxSize":{
parameter, change the pixels number to the maximum size you want the photos to be.