Requirements

Licensing Requirements

VertiGIS Studio Mobile is licensed software. If you do not have a full license, applications that you build will show a licensing message when they run.

To obtain a license, contact Customer Service at customerservice-ca@vertigis.com.

Mobile is available as either a:

Subscription-based license: Allows you to run the software either in our online Software as a Service (SaaS) environment or on-premises (or both).
Perpetual license: Allows you to only run the software on-premises.

Mobile is also available as a free 60-day trial with full functionality for evaluation purposes.

Licensing and Installation Options for Mobile

You can use Mobile with ArcGIS Online or Portal for ArcGIS, in the following combinations:

With this License:	Mobile Designer can be:	With your data stored in:
Subscription	VertiGIS-managed SaaS OR Installed on Premises	ArcGIS Online
Subscription	VertiGIS-managed SaaS OR Installed on Premises	On-premises Portal for ArcGIS*
Perpetual	Installed on premises	ArcGIS Online
Perpetual	Installed on premises	On-premises Portal for ArcGIS

* Requires a subscription license and apps.vertigisstudio.com registered as a subdomain. Contact VertiGIS Support.

Esri Licensing

Mobile is designed to consume and display content from a variety of Esri software, for example, ArcGIS Online, or Portal for ArcGIS. The Esri licenses that you require in order to author and publish content, are available from your Esri distributor.

Mobile uses the modern ArcGIS pattern and ArcGIS Identities to author and access applications. An Esri portal (ArcGIS Online or Portal for ArcGIS Enterprise) and the ArcGIS Identities themselves are also available from your Esri distributor.

For an on-premises installation of Mobile Designer, the free, public ArcGIS Online accounts are not supported, because they do not permit you to create an ArcGIS Online app for Mobile that is essential for it to function. You must have an ArcGIS Online license that is for at least a Developer or Organization account.

ArcGIS Licensing Capabilities

To run either Mobile Designer, you need a valid ArcGIS Identity.

For Mobile apps to have full functionality to edit or sync your data while offline, you must have at least Basic licensing capabilities of Esri's Runtime or have an ArcGIS Runtime License code.

For more information on the Esri Licensing capabilities, see Licensing Your ArcGIS Runtime App.

If you plan to use Portal for ArcGIS and want to use VertiGIS Studio Go to view your apps, you need to add a Mobile app to your Portal for ArcGIS with specific permissions and tags, or you will get an error message when trying to open VertiGIS Studio Go.

For instructions on creating the app in Portal for ArcGIS, see Create an App in ArcGIS Online or Portal for ArcGIS.

ArcGIS Runtime License Options

Mobile apps are usually run under a Named-User ArcGIS Runtime License. An alternative is to use a Runtime License key. The advantage of a Runtime License key, is that the app itself is licensed with a level of capability that then becomes available to all the users of that app. A Runtime License key is particularly useful for field workers who need to remain offline for periods longer than 30 days because there is no need for them to reconnect online in order to refresh their access token. They can continue to work with offline data indefinitely.

A Runtime License key can be acquired through your ArcGIS for Developer account or purchased in ArcGIS Runtime deployment packs. Each installation of an app that is available to a single user, counts as a deployment.

For more information, see License your app in the ArcGIS Runtime SDK for .NET.

Once you have a Runtime License key, you enter it into the app in Mobile Designer under the App service.

Interaction with other Licenses and Permissions

There are multiple ArcGIS licensing models and scenarios. How does the Runtime License key work with other types of licensing? A possible scenario for the interaction of your Esri licenses would be:

The Administrator creating the app has an ArcGIS Enterprise portal or ArcGIS Online.
They use Mobile Designer - either SaaS or on-premises - to create an app, which is a portal item.
The app refers to a web map and feature data which may be on-premises in some cases.
That app portal item and the map data is Token, Oauth, or WinAuth secured.
When the app launches, the user is prompted for credentials to access the data.
Once they have access to the data, the level of the Runtime License key determines what they can do with that data, for example, EDIT. The edit capabilities come from the Basic Runtime License key.

It is possible that any single app, whether it is a custom app, or opened in VertiGIS Studio Go, would not be exclusively licensed by either an ArcGIS Identity or Runtime License key. The level of capability the user has within any app is determined by the highest level granted by either their ArcGIS Identity or the Runtime License key.
So it is possible to create an app using a Basic named-user Identity and then open the app as a Viewer User (Runtime License key) in VertiGIS Studio Go. The VertiGIS Studio Go listing allows the app to be run. At runtime, the edit capabilities then come from the Basic Runtime License key.

Using Free ArcGIS Online Basemaps with a Runtime Code

If you create an app which uses a web map that makes use of a free Esri base map, and you license that app with a Runtime License key, then your users will receive an error when downloading a custom map area, unless they also have an ArcGIS Identity that is part of your Organization.

VertiGIS Studio Go Requirements

Operating System Requirements for VertiGIS Studio Go

Android 8 or later.
iOS 14 or later.
iPadOS 14 or later.
64-bit Windows 10 version 20H2 (19042) or later.

We recommend using the latest available operating system supported by your device, as this ensures VertiGIS Studio Go can most effectively use the available hardware.

Recommended Hardware for VertiGIS Studio Go

For a smooth user experience, we strongly recommend the following hardware or better.

Android

Handheld: 4 GB RAM, Snapdragon 845 (for example, Google Pixel 3)
Tablet: 4 GB RAM, Snapdragon 835 (for example, Samsung Galaxy Tab S4)

iOS

Handheld: iPhone 6s
Tablet: iPad Air 2

On-Premises Mobile Server Requirements

Operating System Requirements for On-Premises Mobile Server

The machine that you use to install and run Mobile Designer must have Windows Server 2019 or Windows Server 2022. Mobile Designer includes the ability to create custom Mobile apps with the Build Service that is included in the installer. This Build Service requires Windows Server 2019 or Windows Server 2022.

1 GB of free space is required.

For organizations who do not require custom builds, or who do not have access to Windows Server 2019 or Windows Server 2022, there is an option to install Mobile Designer on Windows Server 2016, or later. However, this option does not include the build service that makes it possible to create custom branded apps.
You can create apps with this installer that you launch and distribute using VertiGIS Studio Go, which is free and available on the iOS, Android, and Windows app stores.

Both installers are available on the VertiGIS Studio Product Downloads page.

Mobile Designer On-Premises requires that CPU Virtualization be enabled if you are installing directly onto the server. If Virtualization is not enabled, installation will fail. Virtualization is usually enabled by default.
To check that virtualization is enabled, in Task Manager, on the Performance tab, the text below the CPU graph indicates if Virtualization is enabled.

Mobile Designer cannot run on a Cloud or a Virtual Service (VM) unless the service supports virtualization. Few cloud or VM services support Virtualization.

If you plan to install Mobile Designer on a hosted server, it must have nested virtualization enabled.

Hardware Requirements for On-Premises Mobile Server

A faster CPU and more memory improve the performance of Mobile. We recommend that your server exceeds the minimum requirements.

Minimum Hardware Requirements for an On-Premises Mobile.

Hardware Component	Minimum	Recommended
Random Access Memory (RAM)	4 GB	8 GB or higher
Storage Drive (HDD, SSD)	1 GB	5 GB or higher
CPU	64-bit 2-core processor, 2 GHz	64-bit 4-core processor, 2 GHz or higher

Internet Connectivity for On-Premises Mobile Designer

The on-premises client of Mobile Designer requires a connection to the Internet.

The apps created by the Mobile Designer and Go function both connected to and disconnected from, the Internet.

Supported Browsers

Mobile Designer runs in a desktop environment. We recommend the following browsers:

Google Chrome
Mozilla Firefox
Microsoft Edge

Mobile Designer requires a 64-bit browser.

Supported Versions of Portal for ArcGIS

VertiGIS Studio Mobile works with Portal for ArcGIS 10.5.1 or later.

Security Requirements for On-Premises Mobile Servers

The Mobile Designer server must have a valid Transport Layer Security (TLS) 1.2 certificate and you must enable TLS for the website to which you plan to deploy Mobile Designer. TLS is the successor of Secure Sockets Layer (SSL) security but is still sometimes referred to as SSL. For more information, see How to Set up SSL on IIS 7.

SSL is not required for installation, but is a best practice.

Cookie Requirements

Mobile does not use cookies.

Cross-Origin Resource Sharing (CORS) Requirements

By default, ArcGIS portals (including ArcGIS Online) allow cross-domain requests using Cross-origin Resource Sharing (CORS). In the Esri portal that you use with Mobile Designer, if you have any domains configured in the Organization | Settings | Security | Allow Origins setting, then you must add the Mobile Designer server as an allowed origin.

In the Esri portal that you use with Mobile Designer, configure the Organization | Settings | Security | Allow Origins setting in any of the following ways:

ArcGIS Online with SaaS Mobile Designer: If you use ArcGIS Online with SaaS Mobile Designer and your organization has configured the Allow Origins setting in ArcGIS Online, then you must add apps.vertigisstudio.com as an allowed origin.
ArcGIS Online with On-Premises Mobile Designer: If you use ArcGIS Online with on-premises Mobile Designer and your organization has configured the Allow Origins setting in ArcGIS Online, then you must add your Mobile Designer server as an allowed origin.
On-Premises Portal for ArcGIS with On-Premises Mobile Designer: If you use an on-premises Portal for ArcGIS with on-premises Mobile Designer, and your organization has configured the Allow Origins setting in your portal, then you must add your Mobile Designer server as an allowed origin.